PRIVACY POLICY

Exactimators | exactimators.com

Effective Date: April 8, 2026 | Last Updated: April 8, 2026

 

Exactimators ("we," "us," or "our") operates the website located at https://exactimators.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for estimate writing services. Please read this policy carefully. By using our Site, you agree to the practices described below.

 1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our Site.

a) Information You Provide to Us

When you fill out our contact or quote request form, we may collect:

• Full name
• Email address
• Phone number
• Details about your project or service request

 b) Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and third-party analytics tools, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URLs (how you arrived at our Site)
• Device type and operating system

 c) Payment Information (Future)

We do not currently collect payment information on our Site. When payment functionality is added in the future, all transactions will be processed through a secure, PCI-DSS-compliant third-party payment processor. We will never store your full credit card or banking details on our servers. This policy will be updated prior to any payment features going live.

 2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests and service inquiries
• To communicate with you about your project and estimate needs
• To improve our website content, structure, and user experience
• To analyze traffic patterns and site performance using Google Analytics
• To monitor Site indexing and search performance using Google Search Console
• To comply with applicable laws and regulations

We do not send marketing emails or newsletters. If you contact us, we will only use your contact information to respond to your specific inquiry or service request.

 3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to operate and improve the Site. A cookie is a small text file stored on your device that helps us recognize return visitors and understand how the Site is used.

Types of Cookies We Use:

Necessary Cookies: Required for the Site to function properly. These cannot be disabled.

Analytics Cookies: Used by Google Analytics to collect anonymized data about how visitors interact with the Site, such as pages viewed and time on site.

Functional Cookies: May support features like contact forms or cookie preference management.

 Google Analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics collects data such as your IP address (anonymized), browser type, pages visited, and session duration. This data is processed by Google and subject to Google's Privacy Policy (https://policies.google.com/privacy).

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout.

 Google Search Console

We use Google Search Console to monitor our Site's presence in Google Search results. This tool does not collect personal data about individual visitors — it provides aggregate performance data about search queries and page indexing.

 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Site. To manage your preferences, consult your browser's help documentation or visit www.allaboutcookies.org.

 4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• With service providers who assist us in operating our Site (such as web hosting, analytics, or cookie management tools), who are contractually obligated to keep your information confidential
• With Google, solely through our use of Google Analytics and Google Search Console, as described above
• When required by law, regulation, court order, or governmental authority
• To protect the rights, property, or safety of Exactimators, our clients, or the public

All third-party service providers we use are required to process your data only as instructed by us and in accordance with applicable privacy laws.

 5. Data Retention

We retain personal information you submit through our contact form for as long as reasonably necessary to respond to your inquiry and fulfill any related service obligations. If no ongoing service relationship develops, we typically retain inquiry records for no longer than 24 months.

Analytics data collected via Google Analytics is retained according to the retention settings configured in our Google Analytics account (default: 26 months). You may request deletion of your personal data at any time (see Section 8 below).

 6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Site uses HTTPS encryption to protect data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

 7. Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it. If you believe we may have collected information from a child under 13, please contact us.

 8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to withdraw consent (where processing is based on consent)
• The right to lodge a complaint with a supervisory authority

 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

 Canadian Residents (PIPEDA)

If you are located in Canada, your personal information is handled in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access and correct your personal information and to withdraw consent for its use, subject to legal and contractual restrictions.

To exercise any of your rights, please contact us using the information in Section 10 below. We will respond to verified requests within 30 days.

9. Third-Party Links

Our Site may contain links to third-party websites, including the Xactimate/Verisk website and other industry resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

 11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

 Exactimators

Website: https://exactimators.com

Phone: 1 (859) 948-2075

Contact Form: https://exactimators.com/contact/

 We are committed to resolving any privacy concerns promptly and transparently.

 

This Privacy Policy was prepared for Exactimators and is intended to comply with Google's requirements for AdSense/Analytics publishers, the California Consumer Privacy Act (CCPA), Canada's PIPEDA, and general best practices for small business websites. This document does not constitute legal advice. Consult a qualified attorney for jurisdiction-specific legal requirements.